Contact WOW U
Choose the option that fits your question — it is the fastest way to get an answer.
Questions about an activity or a home visit
Before you book, ask the Locals or host directly with the “Ask” button on the activity, home visit or Locals page.
After you book, message them in the chat for your booking. Log in and open Chats at the top of the page.
Help with your account, payment or booking
Email the WOW U support team. We reply in English or Japanese.
For cancellations and refunds, please check the Cancellation Policy first.
Join as Locals or a host
Show travelers around your area as Locals, or welcome them into your home as a host.
For businesses and organizations
Tourism associations, DMOs, companies and guide organizations: see our services for business. For other inquiries, please use the contact form of EXest, Inc., which operates WOW U.
Operator
- Company
- EXest, Inc.
- Address
- TK Ikedayama Building 2F, 5-22-33 Higashi-Gotanda, Shinagawa City, Tokyo 141-0022, Japan
- [email protected]